Definitely! We provide two versions of your logo, a 300 dpi, high-res PNG or JPG for the web and a print-optimized Vector EPS files. Both of these file types are good for high-resolution printing. Keep in mind that most printers and printing companies will request the EPS, as it will create a higher-quality print.
NewGlue does not supply prints, but you can print your logo on just about anything you like if you have the EPS vector file of your logo. This file is included in your brand shop.
For printing, we paired up with Zazzle in your Brand Hub which allows you to order printing from them with a click.
Unfortunately, NewGlue does not offer refunds for design files (logo designs or associated products) that were purchased through our platform. Since we supply you with the ability to preview your design in full before purchase, we currently do not offer refunds other than in extreme cases (as stated in our Terms of Service).
This policy is because once design files have been transferred, you are in their complete possession and it's difficult to ensure whether or not they've been used outside the NewGlue platform. However, if you feel your case requires special assistance, please send an email to email@example.com and our Customer Support team will happily get back to you ASAP.
Yes, since we work with open third-party resources, we can offer you the font file ourselves